Clinical Applications Analyst
2 weeks ago
The Application Analyst reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory standards.
Our Team
We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization.
To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.
Our Mission
Northwestern Medicine understands that technology plays an integral role in shaping the future of healthcare.
Our Strategy
Information Services strategically supports the organization by:
- Leveraging AI, automation, and rollout of advanced cyber controls that support digital transformation strategies
- Implementing advanced technologies in clinical and administrative areas
- Furthering development of the end-user support model to help enhance modern infrastructure
Responsibilities
Support and maintain assigned services and systems
Works with team to monitor, analyze, and plan upgrades
Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements
Executes project tasks as assigned
Adheres to and enhances quality assurance standards, systems development, and delivery methodologies
Contributes to ongoing process to integrate end-users' requests with software functionality
Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use
Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
Participates in on-call rotation
Contributes to the maintenance of application/technical documentation and architecture diagrams
Qualifications
Qualifications
Required:
- 2-5 years of experience in core discipline
Preferred:
- Bachelor's degree
Our Commitment
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.
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