Clinical Applications Analyst

2 weeks ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Description

The Application Analyst reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory standards.

Our Team

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization.

To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.

Our Mission

Northwestern Medicine understands that technology plays an integral role in shaping the future of healthcare.

Our Strategy

Information Services strategically supports the organization by:

  • Leveraging AI, automation, and rollout of advanced cyber controls that support digital transformation strategies
  • Implementing advanced technologies in clinical and administrative areas
  • Furthering development of the end-user support model to help enhance modern infrastructure

Responsibilities

Support and maintain assigned services and systems

Works with team to monitor, analyze, and plan upgrades

Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements

Executes project tasks as assigned

Adheres to and enhances quality assurance standards, systems development, and delivery methodologies

Contributes to ongoing process to integrate end-users' requests with software functionality

Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use

Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment

Participates in on-call rotation

Contributes to the maintenance of application/technical documentation and architecture diagrams

Qualifications

Qualifications

Required:

  • 2-5 years of experience in core discipline

Preferred:

  • Bachelor's degree

Our Commitment

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.



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