Sales and Loan Processing Associate
1 week ago
Are you driven by teamwork and success? Do you thrive in a competitive environment? If so, we have an exciting opportunity for you
Join a leading Home Builder in the DMV area as we seek dedicated Mortgage Loan Professionals.
** Positions Available: ** Loan Processors, Loan Officers, Mortgage Loan Assistants **
Exceptional Customer Service Skills Required
In this role, you will engage directly with homebuyers, making a significant impact on their journey to homeownership. Our work culture emphasizes respect, empowerment, and continuous professional growth. Your expertise in customer service and finance will enable you to assist families in acquiring high-quality homes within their communities. You will serve as a crucial link between borrowers, the sales team, and the underwriting department, ensuring a seamless and pleasant home buying experience.
Career Advancement Opportunities
The Loan Processor position offers pathways for career development, whether in Operational Leadership or as a Loan Officer. This role provides stability in a cyclical industry, with a company renowned for its sustained success and commitment to internal promotions through a comprehensive leadership development program.
Key Responsibilities
- Enhance the customer experience by maintaining regular communication and delivering outstanding service to homebuyers.
- Foster ongoing collaboration with Mortgage and Homebuilding teams throughout the loan process.
- Oversee multiple loan files, gather and document customer information, and ensure timely mortgage processing.
- Prepare loan files, request necessary documentation (e.g., VOE's, VOD's, credit reports), and follow up on submitted and pending loans.
- Coordinate closing documentation, ensuring accuracy and completeness of loan files before submission to the closing department.
Qualifications
- Demonstrated excellence in customer service, along with strong verbal and written communication skills.
- Exceptional organizational abilities, attention to detail, and capacity to manage multiple tasks effectively.
- Preferred experience in loan processing.
- Familiarity with real estate documentation, underwriting policies, compliance, and procedures is preferred.
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