Information Technology Services Specialist

2 weeks ago


Bend, Oregon, United States COCC Full time
Job Title: Information Technology Services Specialist

Central Oregon Community College (COCC) is seeking a highly skilled Information Technology Services Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and analysis for our software applications.

Key Responsibilities:
  • Perform data analysis, system configuration, reporting, and troubleshooting for multiple College software applications.
  • Analyze and identify process improvements to College software applications, including implementing new functionality, standardizing data management, and scheduling updates with end users and ITS.
  • Develop documentation, training materials, and conduct staff training for assigned applications.
  • Plan, implement, monitor, and provide ongoing support for software applications, working with key stakeholders to meet project objectives and timelines.
Requirements:
  • Bachelor's degree in business, education, computer science, or related field.
  • Three years of similar/relevant work experience in project management, functional or business analysis, data analysis, reporting, and workflow development, or supporting users on business-related systems.
Preferred Qualifications:
  • Higher education experience.
  • Experience with Ellucian's (Banner) software.
  • Relational database query, design, or development experience.
What We Offer:

COCC offers a competitive salary, excellent benefits, and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.



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