Telephony Device Test Manager
2 weeks ago
HCLTech is seeking a highly skilled Telephony Device Test Manager to join our team for an ongoing engagement with a leading online search platform company.
Key Responsibilities:
- Collaborate with the support team to drive resolution of root cause issues
- Partner with support to deliver exceptional customer service
- Develop playbooks for engineering and support to ensure seamless operations
- Enhance platform observability and operations
- Contribute to operational reliability as a member of the product on-call rotation
- Utilize technologies such as Linux, Kubernetes, Go, gRPC, MySQL, Istio, Prometheus, and Cloud
Requirements:
- Strong technical expertise in device testing and quality assurance
- Excellent collaboration and communication skills
- Ability to analyze complex issues and develop effective solutions
- Experience with Linux, Kubernetes, and cloud technologies
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive compensation package
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