Telecommunications Liaison Specialist

1 day ago


East Norwich, New York, United States Catalyst Marketing Group Full time
About Catalyst Marketing Group

We're a dynamic marketing agency that partners with top brands in the telecommunications industry. Our mission is to bridge the gap between clients and customers, providing unparalleled support and expertise.

Job Overview

We're currently seeking an experienced Customer Service Representative to join our team. In this role, you'll be the voice of our client, delivering exceptional service and support to customers in need. With a strong focus on problem-solving and communication, you'll thrive in an environment where no two days are ever the same.

Responsibilities
  • Develop and maintain strong relationships with customers, addressing their concerns and resolving issues efficiently
  • Provide accurate and timely information about products and services, staying up-to-date on company developments
  • Collaborate with internal teams to ensure seamless customer experiences
  • Maintain high levels of professionalism, adapting to changing situations and priorities
Our Benefits Package
  • Paid Training Program to equip you with the skills needed to succeed
  • Sign-On Bonus to welcome you to the team
  • Management Training Program to accelerate your career growth
  • 401(k) match to safeguard your financial well-being
  • Opportunities for Cross-Training in areas like Public Speaking, Administrative Support, and Human Resources

With a salary range of $50,000 - $60,000 per year and opportunities for advancement, we invite talented professionals to join our team.



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