Fiber-Optic Client Support Representative
15 hours ago
We're a pioneering marketing agency dedicated to revolutionizing the way businesses interact with their customers. By leveraging cutting-edge technology and expert knowledge, we empower our clients to deliver world-class service and drive growth.
Job DescriptionWe're seeking an accomplished Customer Service Representative to represent our top telecommunications client in the Northeast. This is an exciting opportunity to join a dynamic team and play a pivotal role in shaping the customer experience.
Key Responsibilities- Act as a liaison between customers and our client, addressing their needs and concerns in a professional and courteous manner
- Collaborate with internal teams to develop and implement effective solutions to customer issues
- Stay informed about product offerings and services, using this knowledge to provide accurate and helpful information to customers
- Participate in ongoing training and development programs to enhance skills and knowledge
- Paid Training Program to ensure your success in the role
- Sign-On Bonus to recognize your contribution to the team
- Management Training Program to prepare you for leadership positions
- 401(k) match to support your long-term financial goals
- Opportunities for Cross-Training in areas such as Public Speaking, Administrative Support, and Human Resources
With a salary range of $55,000 - $65,000 per year and opportunities for advancement, we invite exceptional candidates to join our team.
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East Norwich, New York, United States Catalyst Marketing Group Full timeCompany ProfileCatalyst Marketing Group is a premier provider of customer service solutions in the telecommunications industry.We're currently working with a top client that specializes in fiber-optic technology, enabling them to deliver high-speed internet to customers in the Northeast.Salary Range: $50,000 - $65,000 per year.We're looking for a skilled...
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Customer Experience Ambassador
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Fiber Optic Network Technician
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