Automotive Cancellation Coordinator
6 days ago
The Cancellation Clerk at Peltier KIA Tyler is responsible for efficiently managing cancellations and providing accurate information to customers and Financial institutions. Estimated Salary: $40,000 - $60,000 per year.
Main Responsibilities:
- Process cancellation requests and update order information in a timely manner.
- Communicate with customers regarding cancellation confirmations and any required follow-up.
- Collaborate with internal teams to ensure accurate and timely cancellations.
- Maintain detailed records of cancellations, updates, and related communications.
- Address customer inquiries and concerns related to cancellations and order modifications.
- Identify and escalate potential issues or trends related to cancellations.
- Assist in maintaining efficient cancellation processes and driving continuous improvement.
Requirements:
- High school diploma or equivalent.
- Prior experience in a clerical or administrative role is preferred.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service abilities.
- Ability to work independently and prioritize tasks effectively.
About the Company:
Peltier KIA Tyler is an automotive dealer in Tyler, Texas, committed to exceptional customer service and high-quality vehicles. We value professionalism, teamwork, and customer satisfaction.
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