Health Services Care Manager

2 weeks ago

Santa Monica, California, United States The People Concern Full time
Job Summary

The Clinical Case Manager will provide field-based services to homeless individuals in the community, linking them with integrated services and coordinating mental and recovery services to ensure housing stability and community integration. This role will assist in general outreach with teams as well as maintain a caseload for ongoing care.

Key Responsibilities

Assess mental health services needs of clients in the field
Engage clients in developing mutually agreed-upon goals documented in each client's confidential service plan
Develop effective and professional relationships with property owners/managers and housing providers
Develop effective, trusting relationships with clients, with a focus on facilitating their independence and long-term housing stability
Update goal plan(s) as changes occur, and help to ensure client's retention of permanent housing
Assist client with integration into the community in which they live; Meet with client in field as much as possible; Facilitate linkage to mental health, substance abuse and medical services, and vocational resources and provide transportation when needed
Communicate with mental health, substance abuse, and medical provider to ensure continuity of care
Attend and participate in case file, staff meetings, and required training
Provide outreach to housing providers in a timely manner to effectively resolve landlord/tenant issues
Organize documentation in client files and computer database, and complete all charting in a timely manner
Communicate effectively with housing authorities on behalf of clients

Requirements

Master's degree in a mental health field and a minimum of one year's case management experience
Able to maintain an effective working relationship with community partners and maintain and build professional rapport with staff
Able to read, interpret, and apply complex data collection guidelines and meet reporting deadlines
Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs
Committed to improving the community through empowerment and dignity
Detail oriented with strong time management, organizational, planning, written, verbal, and interpersonal skills
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record

About The People Concern

The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

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