Member Service Representative

4 days ago


Guilderland, United States Capital District YMCA Full time
Job Opportunity

The Capital District YMCA is seeking dynamic Part-Time Babysitters & Member Service Representatives to support the work of the Y, a leading charity committed to strengthening community.

Job Summary:

  • Child Watch Babysitter: Engage and manage the safety and well-being of children in the Child Watch room.
  • Member Service Representative: Respond to member and guest needs, providing exceptional customer service.

Responsibilities:

  • Child Watch Babysitter:
    • Provide high-quality childcare services to children in the Child Watch room.
    • Ensure a safe and healthy environment for children.
    • Engage children in activities and games to promote their physical and emotional development.
  • Member Service Representative:
    • Provide exceptional customer service to members and guests.
    • Respond to member inquiries and resolve issues in a timely and professional manner.
    • Work collaboratively with other staff members to achieve team goals.

Requirements:

  • Child Watch Babysitter:
    • Must be 16 years of age.
    • Prior childcare or babysitting experience required.
    • Current CPR, AED, First Aid, and Babysitting Certification required.
    • Child Abuse Prevention for Supervisory Staff and Blood-borne Pathogens certification required within 30 days of hire.
    • Excellent organizational, communication, and problem-solving skills.
    • Basic knowledge of computers.
  • Member Service Representative:
    • Previous work experience (1-3 years) in customer service, sales, or related experience.
    • Basic knowledge of computers.
    • Certifications required within 30 days of hire: CPR/AED and First Aid.
    • Excellent interpersonal and problem-solving skills.
    • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Perks:

  • Free single membership.
  • Paid sick leave.

Application Instructions:

Upload required credentials to the Documents section of your profile before an offer of employment can be extended.



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