Member Service Representative
4 days ago
The Capital District YMCA is seeking dynamic Part-Time Babysitters & Member Service Representatives to support the work of the Y, a leading charity committed to strengthening community.
Job Summary:
- Child Watch Babysitter: Engage and manage the safety and well-being of children in the Child Watch room.
- Member Service Representative: Respond to member and guest needs, providing exceptional customer service.
Responsibilities:
- Child Watch Babysitter:
- Provide high-quality childcare services to children in the Child Watch room.
- Ensure a safe and healthy environment for children.
- Engage children in activities and games to promote their physical and emotional development.
- Member Service Representative:
- Provide exceptional customer service to members and guests.
- Respond to member inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with other staff members to achieve team goals.
Requirements:
- Child Watch Babysitter:
- Must be 16 years of age.
- Prior childcare or babysitting experience required.
- Current CPR, AED, First Aid, and Babysitting Certification required.
- Child Abuse Prevention for Supervisory Staff and Blood-borne Pathogens certification required within 30 days of hire.
- Excellent organizational, communication, and problem-solving skills.
- Basic knowledge of computers.
- Member Service Representative:
- Previous work experience (1-3 years) in customer service, sales, or related experience.
- Basic knowledge of computers.
- Certifications required within 30 days of hire: CPR/AED and First Aid.
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Perks:
- Free single membership.
- Paid sick leave.
Application Instructions:
Upload required credentials to the Documents section of your profile before an offer of employment can be extended.
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