Member Services Associate

2 weeks ago


Guilderland, United States VENT Fitness Full time

Join Our Team of Customer Service Professionals

At VENT Fitness, our customer service team plays a crucial role as the initial point of contact for both new and existing members. As the first face members see upon arrival and the last they encounter when departing, our team sets the standard for an exceptional club experience.

Key Responsibilities:

  • Welcome and engage with members, ensuring a positive atmosphere.
  • Serve nutritious protein shakes and manage cash register operations.
  • Conduct member tours and address inquiries effectively.
  • Facilitate member enrollment in fitness classes and sessions.
  • Handle incoming phone calls and assist with facility cleanliness.

Our team members are cross-trained to perform a variety of functions, making adaptability a vital attribute. We seek individuals who demonstrate attention to detail, professionalism, and a genuine passion for customer service.

Qualifications:

While prior experience in a fast-paced retail environment is advantageous, we encourage fitness-oriented individuals to apply. This position offers opportunities for career advancement into personal training, group exercise instruction, and management roles.

Equal Opportunity Employer



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