Customer Service Representative

1 day ago


Mt Pleasant, South Carolina, United States Johnson & Johnson Full time
Job Summary

The Customer Service Representative will play a vital role in ensuring satisfied customers by assisting in daily processes. They will provide exceptional customer service and satisfaction by answering phones from both internal and external clients.

Key Responsibilities:
  • Answering Billing Specialist and CSR inquiries
  • Providing customer service and support
  • Assisting with billing and retail-related tasks
  • Ensuring customer satisfaction and loyalty
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices


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