Ancillary Account Manager I

4 days ago


Austin, Texas, United States Health Care Service Corporation Full time

At Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

We are a purpose-driven company that invests in our employees' professional development.

Job Summary

This position is responsible for coordinating the servicing of mid-size and large accounts and key brokers. The Account Coordinator will partner with sales, service, and underwriting teams to effectively retain business, demonstrating a working knowledge of products, service workflows, and underwriting principles.

Key Responsibilities:

  • Coordinate the servicing of mid-size and large accounts and key brokers.
  • Partner with sales, service, and underwriting teams to retain business.
  • Demonstrate a working knowledge of products, service workflows, and underwriting principles.
  • Support Account Executives and coordinate work products of Marketing Service Representatives.

Requirements:

  • 3-5 years of experience in the insurance industry in sales support, marketing support, underwriting, customer service, or sales/account management.
  • Current state general agent license or obtain state general agent license within 90 days of starting in the role.
  • Group insurance product knowledge with life and disability. Supplemental Health knowledge preferred.
  • Presentation skills.
  • Interpersonal skills.
  • Problem-solving skills.
  • Project management skills.
  • Skills and experience addressing customer needs and building strong customer relations.
  • Clear and concise written and verbal communication skills.
  • Excellent negotiation skills.

Preferred Qualifications:

  • Bachelor's degree.

This is a flex role working 3 days in the office and 2 days from home.


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