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Senior Program Manager, People Programs

2 months ago

Seattle, Washington, United States (REI) Recreation Equipment, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Senior Program Manager to join our People Programs team at REI. As a key member of our team, you will play a pivotal role in shaping our people strategies and initiatives, driving partnerships, solutions, and process improvements to ensure we deliver the right people programs in the moments that matter most in the employee experience.

Key Responsibilities
  • Program Development and Management: Develop and manage multiple programs simultaneously, ensuring they align with our overall strategy, while delivering program efficacy and leveraging project management methodologies and tools as needed for program updates.
  • Stakeholder Engagement: Build strong working relationships and work collaboratively across all levels of the organization, including remote areas and in field environments, to drive stakeholder alignment.
  • Communication and Data Analysis: Deliver best-in-class communications to drive people-centric outcomes, articulate strategy and individual program benefits to a diverse set of target audiences, including executive leaders, and drive key success metrics. Utilize strong analytical skills to evaluate program performance, generate actionable insights, and enable informed decision making.
  • Process Improvement and Optimization: Identify short- and long-term systems and processes to support program delivery with efficiency and quality, while maintaining a people-centric approach.
  • Compliance and Governance: Establish and maintain governance structures for program oversight and delivery, and program integration into the wider ecosystem.
Requirements and Qualifications
  • Strategic Thinking: Develop and articulate a clear vision and strategy for our People Programs pillars.
  • Systems Thinking: Understand and consider the interconnectedness of the employee ecosystem and the systems, tools, and processes that support that ecosystem.
  • Continuous Improvement: Identify solutions and improvements through innovative, forward-thinking approaches focused on delivering meaningful, accessible, and personalized experiences at scale, staying abreast of industry best practices and emerging trends.
  • Program Management: Manage multiple programs simultaneously, ensuring they align with our overall strategy, while delivering program efficacy, and leveraging project management methodologies and tools as needed for program updates.
  • Collaboration and Stakeholder Engagement: Build strong working relationships and work collaboratively across all levels of the organization, including remote areas and in field environments, to drive stakeholder alignment.
  • Communication: Deliver best-in-class communications to drive people-centric outcomes, articulate strategy and individual program benefits to a diverse set of target audiences, including executive leaders, and drive key success metrics.
  • Data Analysis and Measurement: Utilize strong analytical skills to evaluate program performance, generate actionable insights, and enable informed decision making.
  • Problem Solving and Decision Making: Identify potential risks and challenges and develop effective solutions with input from stakeholders as needed, driving effective decision making that balances short-term needs with long-term strategic goals.
  • Process and Optimization: Identify short- and long-term systems and processes to support program delivery with efficiency and quality, while maintaining a people-centric approach.
  • Compliance and Governance: Establish and maintain governance structures for program oversight and delivery, and program integration into the wider ecosystem.
About REI

We believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off. Click here for a detailed overview of benefits plans by employee profile.