Insurance Customer Service Representative

1 week ago


Eugene, Oregon, United States Andrew Core Insurance Agency LLC Farmers Insurance Full time
Position Overview

We are seeking a dedicated Customer Service and Sales Representative to enhance our thriving insurance and financial services agency. Our established methodology includes comprehensive training and the essential resources for your success. We are looking for a proactive team member who can contribute to our rapidly expanding agency while delivering outstanding client service. If you possess a positive attitude and are eager for a dynamic role with ample growth potential, we encourage you to explore this opportunity.

Work Environment:

The primary responsibilities are typically carried out in a comfortable office setting.

Note: This role may necessitate flexibility in working hours and the ability to follow a structured schedule.


Compensation and Benefits

Base Hourly Wage + Commission + Bonus Potential

Paid Time Off (PTO)

Flexible Work Hours

Health Coverage

Hands-on Training

Monday to Friday Work Schedule

Tuition Assistance

Opportunities for Career Advancement

Evenings Off

Retirement Savings Plan


Key Responsibilities

Responsibilities include (but are not limited to):

  • Obtain necessary insurance licensure
  • Assess customer needs and expectations to assist them in identifying suitable products and solutions
  • Review renewal accounts and schedule follow-up appointments
  • Propose meetings to discuss product requirements with existing clients
  • Maintain records of customer interactions and transactions, documenting inquiries, complaints, and actions taken
  • Act as a liaison for clients and claims
  • Escalate unresolved customer issues or complex interactions to senior team members
  • Adhere to company and agency policies and procedures
  • Perform general customer service and administrative tasks such as filing, answering calls, and processing payments
  • Execute additional duties as assigned

Qualifications

Essential Skills:

  • Bilingual proficiency is highly preferred
  • Results-Oriented: Capable of achieving team performance metrics and objectives.
  • Multi-tasking: Able to effectively manage multiple priorities simultaneously.
  • Detail-Oriented: Maintain precise and comprehensive records of all customer interactions in the online system.
  • Communication Skills: Excellent written and verbal communication abilities.
  • Product Knowledge: Familiarity with basic product, billing, underwriting, and processing guidelines.
  • Team Collaboration: Open to feedback and able to work harmoniously with others.
  • Problem-Solving: Capable of researching and identifying timely solutions to customer-related issues.


  • Eugene, Oregon, United States Andrew Core Insurance Agency LLC Farmers Insurance Full time

    Position OverviewWe are seeking a dedicated Insurance Customer Service Representative to enhance our thriving insurance and financial services agency. Our agency prides itself on a successful model that includes comprehensive training and the essential tools for your success. We are looking for a proactive team member who can support our rapidly expanding...


  • Eugene, Oregon, United States Andrew Core Insurance Agency LLC Farmers Insurance Full time

    Position OverviewWe are seeking a dedicated Customer Service and Sales Representative to become a vital part of our thriving insurance and financial services firm. Our agency prides itself on a successful model that includes comprehensive training and the essential tools required for success. We are looking for a new team member who can enhance our rapidly...


  • Eugene, Oregon, United States Waste Connections Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Waste Connections. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Eugene, Oregon, United States Anne Malaythong - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Anne Malaythong - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers to understand their insurance and financial needs.Use a customer-centric approach to educate customers about...


  • Eugene, Oregon, United States Andrew Core Insurance Agency LLC Farmers Insurance Full time

    Job OverviewWe are seeking a motivated and diligent sales professional to become part of our team at Andrew Core Insurance Agency LLC Farmers Insurance. Our agency specializes in a wide range of insurance services, with a strong emphasis on commercial, life, and health insurance solutions. The ideal candidate will be a proactive self-starter, eager to engage...


  • Eugene, Oregon, United States Adecco US, Inc. Full time

    About the RoleAdecco US, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide top-notch customer service to clients via phone, email,...


  • Eugene, Oregon, United States Allstate Insurance Agency - Candice Hook Full time

    Job SummaryWe are seeking a highly motivated and results-driven Insurance Sales Professional to join our team at Allstate Insurance Agency - Candice Hook. As a key member of our sales team, you will be responsible for generating new business, building strong relationships with customers, and providing exceptional customer service.Key ResponsibilitiesAchieve...


  • Eugene, Oregon, United States Jackson Insurance Solutions Full time

    Job DescriptionAt Jackson Insurance Solutions, we are seeking a highly motivated and results-driven Life Insurance Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling life insurance policies to clients who have expressed interest in purchasing coverage.Key Responsibilities:Sell life insurance policies...


  • Eugene, Oregon, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Provide courteous, efficient, and sincere service to customersProcess...


  • Eugene, Oregon, United States Travel Centers Of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Provide courteous, efficient, and personalized service to...


  • Eugene, Oregon, United States GloryBee Foods Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Support team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Eugene, Oregon, United States Margaret Hopkins - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused professional to join our team as an Insurance Sales Representative at Margaret Hopkins - State Farm Agent.Job SummaryThis is an exciting opportunity to build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key...


  • Eugene, Oregon, United States Domino's Franchise Full time

    Job SummaryDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and safe store environment.Key...


  • Eugene, Oregon, United States HigherRing Full time

    Job OverviewHigherRing is seeking a highly skilled and empathetic Customer Service Representative to join our team. As a key member of our support operations, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesProvide timely and effective support to customers via phone, email,...


  • Eugene, Oregon, United States TopBuild Full time

    About Your Future with TopBuild Are you seeking a career with a leading company that shapes the future of energy-efficient insulation and building materials? Is being part of an organization recognized for its positive workplace culture important to you? Look no further! At TopBuild, you will join a diverse and inclusive team that embodies our values of...


  • Eugene, Oregon, United States Mayra Quaas - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team members.Key ResponsibilitiesCustomer Service: Establish and...


  • Eugene, Oregon, United States Katie Carl - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as an Insurance Agency Associate at Katie Carl - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesClient Relationship Management:...


  • Eugene, Oregon, United States Waste Connections Full time

    About the RoleWaste Connections is seeking a highly skilled Customer Service Representative to join our team in Eugene, Oregon. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesWelcome and assist walk-in customers...


  • Eugene, Oregon, United States Bounty Meat and Cheese Full time

    Job OverviewBounty Meat and Cheese is seeking a skilled and enthusiastic team member to join our dynamic team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our patrons.Key ResponsibilitiesCustomer InteractionGreet customers warmly and make them feel...


  • Eugene, Oregon, United States Kendall Automotive Group Full time

    About the RoleWe are seeking a highly motivated and experienced Financial Services Representative to join our team at Kendall Automotive Group. As a Financial Services Representative, you will play a critical role in arranging financing for clients, selling insurance and vehicle accessories, and ensuring contract funding or collection of money related to...