Clinical Customer Advocate

6 days ago


Cherry Hill, New Jersey, United States Cooper University Hospital Full time
Job Overview

We are seeking a detail-oriented professional with excellent communication skills to join our team as a Clinical Customer Advocate. In this role, you will be responsible for resolving customer issues in a timely and efficient manner.

Responsibilities:
  • Analyze patient concerns and provide effective solutions
  • Maintain accurate records of patient interactions
Requirements:

At least 1-2 years of experience in a customer-facing role, preferably in healthcare. Strong knowledge of medical terminology, insurance verification, and hospital/physician office procedures is an asset.

Benefits:

This position offers a competitive salary range of $55,000 - $65,000 per year, depending on experience. Additional benefits include comprehensive health insurance, retirement plan, and opportunities for professional development.



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