Customer Service Advocate

3 weeks ago


Richmond Hill, New York, United States beBee Professionals Full time $30,000 - $45,000
Job Description

We are seeking a dedicated Customer Service Representative to join our team in Richmond Hill, United States.

Key Responsibilities:
  • Customer Support: Provide exceptional support to customers by answering inquiries, resolving issues, and ensuring customer satisfaction.
  • Communication: Respond to customer inquiries via phone, email, or chat, and maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Record Keeping: Update customer records in the system and track interactions.
  • Collaboration: Collaborate with other departments to ensure the best customer experience.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in customer service or a related field is preferred.
  • Skill Set: Excellent communication and problem-solving skills, ability to multitask and manage time efficiently, and proficiency with computers and customer service software.
Benefits:
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Health Insurance: Health, dental, and vision insurance coverage.
  • Flexible Work Arrangements: Paid time off and flexible working hours.
  • Professional Growth: Opportunities for career growth and development.
  • Dynamic Work Environment: Supportive and dynamic work environment.


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