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Director of Housekeeping Operations
2 months ago
As a key member of the Blue Sky Hospitality Solutions team, the Director of Housekeeping Operations will be responsible for ensuring the highest standards of cleanliness and maintenance in our guestrooms, public areas, and back-of-house operations.
Key Responsibilities- Staff Supervision and Training: Supervise and train housekeeping staff to ensure compliance with cleanliness and maintenance standards.
- Inventory Management: Maintain accurate inventory levels of guest supplies, small equipment, and linen.
- Guest Service: Ensure exceptional guest service by responding to guest complaints and concerns in a timely and professional manner.
- Quality Assurance: Conduct regular inspections to ensure compliance with cleanliness and maintenance standards.
- Team Collaboration: Collaborate with other hotel departments to ensure seamless operations and exceptional guest service.
- Performance Management: Interview, hire, train, develop, and discipline staff members as needed.
- Reporting and Forecasting: Prepare and analyze reports to inform business decisions and forecast future needs.
- Experience: 2+ years of supervisory experience in housekeeping management.
- Education: High School Diploma or equivalent required, Bachelor's degree preferred.
- Skills: Advanced knowledge of brand standards, excellent communication and leadership skills, ability to work in a fast-paced environment.