Field Services Technician

18 hours ago

Cheyenne, Wyoming, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled Field Services Technician to join our team at Johnson Controls' Data Center Solutions business unit. As a key member of our team, you will play a critical role in commissioning and after-sales service for our custom computer room air handling units (CRAHU).

Key Responsibilities
  • Assist and support other team members in commissioning and after-sales service
  • Work unsupervised and make informed decisions to complete tasks as instructed
  • Check in with Manager after each workday while in the field
  • Complete all company-provided forms to the fullest extent possible
  • Responsible for completing daily scheduled tasks
  • Check in with clients at the beginning and end of each day
  • Obtain client signature on company-provided forms where applicable
  • Use Time Clocks in the plant and ADP app when in the field to account for daily times
  • Hand in paperwork at the end of each trip for processing in sequential order
  • Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person
  • Ensure all excess materials used for each job are listed properly and documented
  • Assist on job sites with other JCI/Silent-Aire Field Technicians as needed
  • Answer all office emails/calls in a timely manner
  • Check in as needed to ensure Manager or Field Supervisor are aware of your status
  • Secure parts and tools needed throughout the day for various jobs as required
  • Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue
  • Consult Manager or Field Supervisor in times of uncertainty
  • Give training to Field Service Technician – Level 1 and support as needed
  • Follow all company policies and lead by example
  • Respect and strictly adhere to the non-disclosure policies, on the jobsite and away
  • Maintain all safety equipment at all times
Requirements
  • Must have a high school diploma or equivalent GED certificate
  • Must be a registered apprentice in Electrical or HVAC
  • Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
  • General knowledge of HVAC and mechanical systems
  • Ability to identify 3-phase versus single phase wiring
  • Understanding of Parallel and Series circuits
  • Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
  • Ability to read, understand and work from mechanical drawings
  • Ability to maintain required records and prepare reports
  • Must possess valid passport/driver's license
  • Aptitude and communications skills related to acting independently
  • Technical and working knowledge of internal and industry design and construction codes and standards
  • Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
  • Ability to lift 40lbs and use ladders working from heights
  • Experience working in Industrial, Manufacturing Facilities and/or Field environments
  • Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
Preferred Qualifications
  • Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
  • Experience working in highly sensitive and/or mission critical facilities
About Johnson Controls

Johnson Controls is a global leader in building efficiency and automotive systems. Our Data Center Solutions business unit is on the forefront of creating new and exciting products to support the data center industry.

We are a diverse, upbeat, creative, team-oriented group of technicians, engineers, and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility.

We offer a competitive pay, paid vacation/holidays/sick time, comprehensive benefits package, and a collaborative team environment.

We are committed to safety through our Zero Harm policy and dedicated to providing our employees with the tools and resources they need to succeed.

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