IT Field Support Specialist

5 days ago


Cheyenne, Wyoming, United States Red Knight Solutions, LLC Full time
Job Title: IT Field Support Technician

Red Knight Solutions, LLC is seeking a skilled IT Field Support Technician to join its Infrastructure Delivery team. As a Field Support Technician, you will be responsible for providing hardware-focused, break fix services and solutions on various client products.

Responsibilities:
  • Providing customer break fix support for designated equipment
  • Communicating clearly in written and verbal form
  • Possess excellent customer service skills
  • Accepting and delivery of all service calls assigned
  • Completing all administrative tasks associated with each call
  • Responsible for control and return of assets and inventory
  • Other duties may be assigned to meet business needs
Requirements:
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive yourself to client locations
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Valid driver's license
  • Reliable transportation with valid registration and adequate insurance

This is a part-time position that requires going outside of a 50-mile radius, which allows for additional compensation. If you are a skilled IT Field Support Technician looking for a challenging and rewarding role, please apply today



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