UPS Field Service Technician

5 days ago


Cheyenne, Wyoming, United States Pkaza Full time
Job Summary

We are seeking a highly skilled UPS Field Service Technician to join our team at Pkaza LLC. As a critical member of our Critical Power Solutions team, you will be responsible for providing expert-level technical support and maintenance services for our clients' mission-critical facilities.

Key Responsibilities
  • Commission, maintain, and provide emergency support on power electronics at customers' sites within your regional coverage area.
  • Perform commissioning-focused design reviews, prepare commissioning test procedures and reports, and coordinate on-site testing.
  • Participate in the development of Methods of Procedures (MOPs) and consult with supervisors on unusual problems and developments.
  • Provide high-level quality customer service and complete Field Service Reports in a timely manner.
Requirements
  • 3-5+ years of experience in the field, with the ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
  • Excellent verbal, written communication skills, and customer relation skills.
  • Ability to work independently and resourcefully, with good initiatives.
  • Must be able to perform repeated bending and lifting of up to 100lbs during certain procedures.
  • Previous 3rd Party UPS experience, UPS OEM factory training, or experience working in the field with leading manufacturers is a plus.
What We Offer

We offer a competitive salary and benefits package, including medical insurance and a 401(k) plan. Pkaza LLC is an EOE/AA Employer M/F/D/V.



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