Customer Service Ambassador
4 weeks ago
Job Summary:
We are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Zealandia Holding Co. in Atlantic Beach, NC.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a positive and memorable experience.
- Communicate effectively with internal and external guests, using the spoken English word.
- Work closely with housekeeping, maintenance, and management staff to ensure seamless service and maximum guest satisfaction.
- Count and verify the cash drawer, reporting any discrepancies to management.
- Review the communication log daily to ensure pass-along information from previous shifts is addressed.
Requirements:
- Customer service experience preferred, but not required.
- Ability to accept responsibility and account for actions.
- Ability to communicate effectively in a positive manner.
- Bilingual/Spanish speaking preferred.
What We Offer:
- A comprehensive benefit plan, including medical, dental, vision, company-paid life insurance, and 401(k).
- Membership to our travel club, offering discounts on travel-related expenses.
- Opportunities for growth and development within the company.
Why Join Us:
At Zealandia Holding Co., we pride ourselves on building our employees' skills in the workplace and promoting from within. As an ESOP company, our employees are invested in the company's future and their own.
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