Sales Specialist for Consumer Services

2 weeks ago

Kannapolis, North Carolina, United States Windstream Full time

Job Overview:

Windstream Holdings, Inc. stands as a premier provider of cutting-edge network communication and technology solutions tailored for individual consumers, small enterprises, large organizations, and carrier partners throughout the United States.

  • Operating under the Kinetic brand, Windstream delivers bundled offerings that encompass high-speed internet, security services, voice communication, and digital television to residential customers via an advanced fiber optic network.
  • Windstream Enterprise excels as a managed services provider, offering strategic communication and security solutions to mid-sized businesses and large corporate clients.
  • Windstream Wholesale specializes in delivering high-capacity, high-performance networking solutions and services to other telecommunications carriers, data centers, content providers, and enterprises.

The Windstream team is dedicated to providing innovative software and networking solutions that connect individuals and empower businesses in a realm of limitless possibilities.

Your Responsibilities: As a Consumer Outside Sales Specialist, your role will involve promoting and selling Windstream's products and services to customers within a specified territory. This position requires you to engage with potential customers directly, conducting door-to-door outreach to facilitate order completion, service activation, accurate billing setup, and follow-up to ensure customer satisfaction. You will be expected to achieve sales targets for products and services and participate in Windstream's special events to expand your network and enhance sales opportunities. You will also undergo an extensive 8-week Sales Residency program designed to equip you with the necessary training and knowledge for success in this role. Upon successful completion of the program, you will receive a 5% increase in your base salary.

Qualifications: We are looking for candidates with excellent customer service and organizational skills. A valid driver's license and a clean driving record are essential. You must have access to a reliable and insured personal vehicle for travel to assigned territories. Strong interpersonal skills and the ability to connect with diverse individuals are crucial. Self-motivation and a strong desire for success are key attributes. You should be comfortable working outdoors in various weather conditions and navigating different terrains, including paved, gravel, dirt, and hilly roads. Previous sales experience is preferred. Bilingual candidates, particularly those fluent in English and Spanish, are encouraged to apply.

Benefits Offered:

  • Comprehensive Medical, Dental, and Vision Insurance Plans
  • 401K Retirement Plan
  • Health and Flexible Savings Accounts
  • Life and Accidental Death & Dismemberment Insurance, Spousal Life, and Child Life Insurance Plans
  • Educational Assistance Programs
  • Identity Theft Protection, Legal Services, Auto & Home Insurance, and Pet Insurance

Windstream's Commitment: At Windstream, we are dedicated to connecting individuals in a world of infinite possibilities. We foster a workplace culture where innovation and inclusion are fundamental to our success. We empower every team member to contribute their unique talents and perspectives, creating an environment where creativity and innovation can thrive. Together, we aim to build a more inclusive and connected future, both within our organization and in the wider community we serve.

Employee Resource Groups:

  • WinVets – Veteran Employee Resource Group
  • WOW – Women Employee Resource Group
  • WINPRIDE – LGBTQ+ Employee Resource Group
  • WBPN – Black Professional Resource Group
  • WARG – Ability Resource Group
  • LaFamilia – Hispanic Resource Group
  • AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. We celebrate the authenticity and uniqueness of our employees and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law. We are committed to giving full consideration to qualified individuals with disabilities and protected veterans. The diverse voices of our employees drive our innovation and inclusive culture.

Compensation for this position will be determined based on the candidate's primary work location and other relevant factors, including skills and experience.

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