Personal Banker Associate I
3 days ago
Transforming Banking with Excellence
We connect talented individuals with exceptional opportunities. Discover a career in banking at Fifth Third Bank.
Job Summary:
The Personal Banker Associate I is a key role in our Retail Banking team, focused on delivering exceptional customer experiences and driving business growth. As a member of our Financial Center team, you will be responsible for:
- Building Strong Customer Relationships: Use the consultative sales process to identify and meet the financial needs of customers, acquiring new households and deepening existing relationships.
- Product Knowledge and Sales: Maintain in-depth knowledge of Retail consumer and small business products/services, recommending solutions that meet customer needs.
- Marketing and Outreach: Utilize approved marketing tools to proactively reach out to customers, setting appointments for periodic financial reviews and cross-selling opportunities.
- Collaboration and Communication: Establish close working relationships with Business Partners, referring customers to provide timely and holistic financial solutions.
- Performance and Results: Consistently meet/exceed customer experience and individual/team production goals, enhancing year-over-year revenue growth.
Requirements:
- Education and Experience: College degree or work experience providing transferrable skills, or a combination of education and experience.
- Financial Industry Experience: Experience in the financial industry preferred.
- Sales and Communication Skills: Demonstrated ability to develop comfort with sales activities and communicate effectively with customers.
- Mathematical Skills: Ability to analyze credit and financial information.
- Professional Representation: Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Working Conditions:
- Normal Office Environment: Work in a normal office environment with extended viewing of computer screens.
- Travel Requirements: Ability to travel within the affiliate for training and scheduling flexibility.
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