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Senior Account Manager, Public Relations
2 months ago
About Us...
BMF is a renowned global integrated creative marketing agency that excels in bringing brands to life in innovative, engaging, and meaningful ways. We elevate brands that aspire to play a significant role in cultural dialogues that resonate with their audiences. Our impressive client portfolio includes industry leaders such as Marriott, Visa, Disney, Estée Lauder, Crystal, Lamborghini, Gucci, Lilly Pulitzer, and Japan Airlines. Recently, BMF was recognized by Ad Age as a 2023 Small Agency Award winner in the "Campaign Of The Year" category for our exceptional work with CBS.
Ideal Candidate...
As a Senior Account Manager at BMF, you will be responsible for designing, implementing, and scaling comprehensive marketing initiatives while leading diverse teams. You are a collaborative individual with a keen eye for detail and a solution-oriented mindset. Your self-motivation and high energy will enable you to thrive in a fast-paced, results-driven environment.
Your role will involve fostering and nurturing relationships with both new and existing clients across North America. Based in a dynamic environment, you will assist clients in strategic planning and goal setting, collaborating with your team to deliver a robust framework and narrative, while ensuring all project deliverables are met throughout the client engagement.
Strong interpersonal skills are essential, as you will be tasked with maintaining strategic and transparent relationships with clients and partners. Additionally, you will mentor and inspire talented junior-level team members, guiding them towards professional development and success.
Key Responsibilities...
Client Relationship Management:
- Oversee daily client interactions while enhancing relationships with the goal of increasing BMF's profitability and achieving client objectives.
- Demonstrate effective communication and presentation skills to influence stakeholders at all levels.
- Exhibit excellent customer service to foster strong client loyalty to our integrated services.
- Collaborate with BMF's sales and marketing teams to execute client action plans that ensure high-quality service delivery.
Strategic Development:
- Lead the formulation of strategic insights and recommendations for clients, ensuring that strategies are based on audience insights and aligned with market priorities and objectives.
- Support various departments in creative strategy development, crafting engaging experiences for both established and emerging brands.
- Contribute to the creation of award-winning integrated programs that span all agency disciplines: Business Development, Creative, Public Relations, Engagement, Experience & Production, and Strategy.
- Develop and oversee client presentations, strategy documents, and participate in pitches to clients.
Account Management:
- Address daily client needs and relay essential information to internal and external teams.
- Lead all internal and client project meetings and status calls.
- Supervise the preparation and management of all relevant materials for reports, activation decks, and project status documents, ensuring timely execution of all project elements.
Leadership:
- Guide, train, and motivate high-performing client services team members and cross-functional project teams.
- Foster a collaborative team environment that encourages mutual respect, strategic thinking, and open communication.
- Exhibit hands-on management skills, effectively juggling multiple priorities.
Administrative Duties:
Oversee and manage company policies related to client satisfaction standards, ensuring adherence across project teams.
Manage client accounts by coordinating with senior leadership to track performance and make necessary adjustments.
Compensation: The salary range for this position is $90,000-$115,000, determined by experience and responsibilities.
Qualifications:
- 5-7+ years of demonstrated experience in media relations across various consumer sectors.
- Creative and innovative thinking skills to enhance client experiences.
- Strong problem-solving abilities and sound judgment.
- Exceptional organizational and time management skills.
- Excellent communication and negotiation capabilities.
- Proven track record of delivering client-focused solutions and exceeding targets.
- Client-oriented mindset with the ability to collaborate effectively within a team.
- Reliable, self-motivated, and proficient in computer literacy.
- Professional demeanor with a calm and polite attitude.
- Proficiency in a second language is a plus.
Why Choose BMF...
Celebrating two decades of excellence, BMF is led by partners Brian Feit, Bruce Starr, and Ed Starr, supported by a skilled global team. Our cross-disciplinary creative marketers craft extraordinary brand experiences worldwide. We pride ourselves on being at the forefront of creative strategy, leveraging emerging trends in culture, arts, fashion, and technology. Our agency has been recognized in Event Marketer's IT List of Top 100 Event Agencies for four consecutive years.
What We Offer...
- A vibrant, creative, and collaborative work environment with supportive leadership.
- A culture that encourages innovation and values contributions from all team members.
- Ongoing professional development and training to empower your career growth.
- Comprehensive benefits, including health and dental coverage, along with unlimited time off.
- An LGBT-owned business certified by the NGLCC, with diversity and inclusion at the core of our agency's values.
