Customer Service Representative

3 days ago


District Heights, Maryland, United States CHECKERS Drive In Restaurant Full time
Job Overview

We are seeking a highly motivated Cashier/ Prep to join our team at CHECKERS Drive In Restaurant. As a member of our crew, you will play a vital role in ensuring exceptional guest satisfaction and creating a welcoming atmosphere for our customers.

About the Role
This is an excellent opportunity for individuals who are passionate about delivering top-notch customer service and food preparation. You will be responsible for promoting guest satisfaction, escalating concerns to management, and adhering to company policies and procedures.

Key Responsibilities
- Promote sales and profits by providing excellent guest service
- Escalate any concerns or recommendations to the General Manager
- Identify and respond to guests' needs
- Complete cross-training and certification in multiple positions
- Adhere to policy and procedures to maximize guest and employee satisfaction

Requirements
- Guest service or food preparation experience preferred
- Basic math skills and ability to work flexible schedule
- High energy to keep up with fast-paced environment
- Commitment to company core values of integrity, service, excellence, and courage to be bold & grow
- High School Diploma or General Education Degree (GED) - preferred
- Food Safety Certified - preferred

What We Offer
- Competitive salary: $25,000 - $35,000 per year, based on experience
- Opportunities for personal and career growth
- Comprehensive benefits package, including Employee Assistance Program (EAP), 401(k) plan, and Team Member bonuses
- Collaborative and dynamic work environment

Contact Us
Please note that this job description may not include all requirements and responsibilities associated with this position.

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