Customer Service Representative Position

3 days ago


Linthicum Heights, Maryland, United States GERSTEL, Inc. Full time

We are looking for a Customer Service Representative to join our team at GERSTEL, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating accurate quotations, processing orders, reviewing terms and conditions, handling vendor registrations, and addressing customer inquiries.

Responsibilities:
  • Serve as a primary point of contact for customer inquiries regarding quotations, order status, product details, and other sales-related questions.
  • Provide prompt and courteous responses to customer inquiries, using phone, email, or other communication channels to address customer needs.
  • Work with other departments (e.g., logistics, finance) as necessary to resolve customer questions and issues in a timely manner.

This is an excellent opportunity to join a people-focused company that understands how important its employees are to the organization.

We offer a competitive salary of $19 - $21/hour, as well as a range of benefits, including 100% Company-paid Health Insurance, 85% Company-paid Vision Insurance and Dental Insurance, 100% Company-paid Life Insurance and Short-Term Disability Insurance, and more.



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