Brand Ambassador Representative

4 days ago


Westlake, Ohio, United States Window Depot of Cleveland Full time
Job Summary

We are seeking a highly motivated and detail-oriented Brand Ambassador to join our team at Window Depot of Cleveland. As a Brand Ambassador, you will play a critical role in ensuring the quality and satisfaction of our customers by conducting post-install inspections, gathering reviews and referrals, and providing exceptional customer service.

Key Responsibilities:

  • Conduct thorough post-install inspections to verify the quality and satisfaction of completed projects.
  • Gather customer feedback and reviews through direct interaction and follow-up to ensure our customers are delighted with our services.
  • Take high-quality before and after photos of installations to showcase our work and demonstrate our expertise.
  • Assist with service claims, ensuring that customer issues are resolved efficiently and effectively.
  • Provide valuable feedback to the team to continually improve our service offerings and enhance the customer experience.
  • Promote our brand through positive customer interactions and relationship-building to foster a loyal customer base.

Requirements:

  • Strong attention to detail with an eye for quality and customer satisfaction.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to take clear, professional before and after photos to showcase our work.
  • Strong organizational skills and the ability to manage multiple tasks and priorities.
  • Experience in customer service, sales, or a similar role is a plus.
  • Ability to work independently and represent the company positively in the field.
  • Valid driver's license and willingness to travel locally as needed.

About Us:

At Window Depot of Cleveland, we pride ourselves on our winning culture, success-driven approach, and family atmosphere. We are a company that values ethics, honesty, and excellent growth opportunities. We also give back to the community and strive to deliver exceptional experiences to our customers.



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