Chief Operating Officer
4 weeks ago
Job Title: Chief Operating Officer - Executive Vice President of Operations
Job Summary:
We are seeking a seasoned Chief Operating Officer to join our executive council. As a key member of the leadership team, you will be responsible for overseeing the company's operations, logistics, and fulfillment. Your expertise will be instrumental in driving business growth, improving efficiency, and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Oversee supply chain, logistics, strategy, inventory planning, operational data integrity, purchasing, customer service, and procurement.
- Provide coaching and guidance to the fulfillment center, promoting organizational excellence and a positive work environment.
- Collaborate with the Chief Product Officer to develop an overall product strategy, including vision, principles, and execution.
- Support the company's mission to aggregate the $1.3 trillion-dollar nutraceutical industry by ensuring the success of its vision, strategy, and principles.
- Drive positive transformation in operational aspects of the business, building a best-in-class, data-driven group that supports deep analysis of the business, inventory planning, and accommodates future growth.
- Redesign how fulfillment, customer service, and supply chain interact, allowing data, orders, and intel to be quickly dissected.
- Lead operations transformation, redefining efficiency to meet current demand and execute timely for highly desired outcomes.
- Develop inventory strategies that maintain ideal inventory levels to meet desired regional customer forecasted demand, achieving inventory turn goals while maximizing free-standing cash flow.
- Ensure accurate inventory data across all systems, including ERP, 3PL portals, and Big Commerce/Shopify.
- Implement a continuous improvement think tank amongst executives to find time and delivery efficiencies to better serve customer needs.
- Work closely with the head of technology to build profitability dealer analysis P&L's that produce dynamic scorecards based on bestselling products, quickest moving SKUs, and inventory turnover ratios.
- Lead the future dynamic inventory model build-out with the CFO, forecasting optimal inventory on hand for wholesale, retail, and e-commerce channels.
Requirements:
- Experience in consumer goods, durable goods, industrial products, apparel, wholesale, Big Box Retail, e-commerce, or automotive.
- Ability to resolve conflicts and create solutions, as well as excellent communication skills.
- Demonstrated ability to effectively inspire, develop, and lead a team, valuing teamwork, excellence, authenticity, accountability, integrity, and commitment to organizational values.
- Possess in-depth knowledge of successful finance and operations strategies and systems to assure tight controls and sound financial reporting, business planning, and forecasting.
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