Mid-Market Sales Representative
2 weeks ago
About the Role: As a Mid-Market Account Executive, you'll be responsible for selling our complete portfolio of CX products to mid-market businesses. You'll prospect and qualify leads, conduct needs analysis, build account plans, manage sales pipelines, and present and demonstrate solutions to showcase the value of our SaaS solutions.
Key Responsibilities:
- Prospect and Qualify Leads: Identify and qualify potential mid-market clients through targeted outreach, including cold calling, email campaigns, and networking events.
- Conduct Needs Analysis: Understand the unique needs and challenges of each prospect to tailor our solutions effectively.
- Build Account Plan: Develop a plan to penetrate complex mid-market accounts.
- Manage Sales Pipeline: Utilize an established sales methodology to manage and track the sales pipeline, ensuring timely follow-ups and accurate forecasting.
- Presentation and Demonstration: Conduct compelling product demonstrations and presentations to showcase the value of our SaaS solutions.
- Negotiate and Close Deals: Skillfully negotiate terms and close deals to achieve or exceed sales targets.
- Collaborate with Internal Teams: Work closely with XDRs, solutions consulting, rev ops, marketing, customer success, and product teams to ensure a seamless customer experience.
Qualifications and Competencies:
- Experience: 3+ years experience in B2B sales in the mid-market segment. Experience selling CX, CCaaS and/or SaaS solutions preferred.
- Sales Methodology: Proficiency in using established sales methodologies (e.g., MEDDIC, SPIN Selling, Challenger Sale) for deal qualification and management.
- Analytical Skills: Strong analytical and problem-solving abilities to understand client needs and propose effective solutions.
- Communication: Excellent verbal and written communication skills, with the ability to build rapport and trust with clients and convey a clear understanding of unique needs of different audiences.
- Drive for Results: Consistently achieves results, even under tough circumstances. Passion for achieving sales success.
- Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Resilience: Rebounds from setbacks and adversity when facing difficult situations.
- Team Player: Ability to work collaboratively with cross-functional teams to drive results.
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