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Patient Access Coordinator

2 months ago

Saratoga Springs, New York, United States Saratoga Hospital Full time
{"Job Title": "Patient Access Lead", "Job Summary": "We are seeking a highly organized and detail-oriented Patient Access Lead to join our team at Saratoga Hospital. In this role, you will be responsible for ensuring the smooth registration process for patients, verifying insurance information, and maintaining accurate medical records. If you have a passion for delivering exceptional patient care and possess excellent communication skills, we encourage you to apply.", "Responsibilities": "Key Responsibilities:
  • Greeting Patients: Welcome patients and accurately enter their information into our patient tracker system, verifying their identification and using proper identification and greeting when answering phone calls.
  • Patient Registration: Collect patient demographics in an accurate and efficient manner, obtaining all necessary signatures and ensuring a valid order is in the system.
  • Insurance Verification: Obtain insurance information, scan cards into the system, and demonstrate proficiency with insurance verification tools and online resources.
  • Collections: Collect patient copays and enter payments directly into the system, completing patient estimates and cash reconciliation as needed.
  • Medical Records: Maintain confidential medical records, obtaining necessary records for office visits and processing requests for medical information.
  • Leadership: Serve as a point person or charge when the manager is not available, providing continuing education for staff and assisting with onboarding new employees.
  • Scheduling: Schedule medical office appointments and diagnostic services, as well as non-clinical staff as directed by the manager.
", "Requirements": "Minimum Qualifications:
  • Meet all requirements of Patient Access Specialist.
  • Supervisory experience preferred.
  • Minimum of two years as a Patient Access Specialist preferred.
Preferred Qualifications:
  • Medical terminology certificate preferred.
  • Certified Healthcare Access Associate (CHAA) preferred.
", "Skills and Abilities": "Required Skills, Abilities, and Attributes:
  • Ability to organize and establish day-to-day priorities.
  • Must be able to multitask while remaining professional, focused, composed, and positive.
  • Excellent customer service skills and must display integrity, friendliness, and compassion.
  • Must be able to establish an appropriate and effective rapport with patients, co-workers, and medical staff.
  • Must be able to demonstrate effective and appropriate written and oral communication skills.
  • Ability to take and follow direction in a positive and appropriate manner.
  • Must be flexible.
  • Takes initiative and embraces new opportunities to grow both personally and organizationally.
  • Must be efficient and effective in the use of resources.
  • Basic computer skills.
", "Salary and Benefits": "Salary Range: $27.45 Pay Grade: 17 Compensation may vary based upon: overall experience and qualifications, shift, and location.", "Language": "en-US"}