Sales and Customer Service Representative

7 days ago


Rochester, Minnesota, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and promoting our wellness programs.

Perks and Benefits
  • Competitive hourly rate of $15-$18, plus tips, bonuses, and commissions
  • Medical insurance plans available
  • Paid time off for employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off all products
Responsibilities
  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you're passionate about helping others and committed to delivering exceptional customer experiences, we'd love to hear from you



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