Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Associate at Johnstone Supply in Rochester, MN.
About the RoleThis is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and sales support to our customers. As a Customer Service and Sales Associate, you will be responsible for handling customer inquiries, resolving issues, and promoting our products and services.
Key Responsibilities- Provide exceptional customer service and support to customers
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Promote and sell our products and services to customers
- Work collaboratively with colleagues to achieve sales and customer service goals
- Maintain a high level of product knowledge and stay up-to-date on industry trends
To be successful in this role, you will need:
- A high school diploma or equivalent
- At least two years of experience in a customer-facing role, preferably in the HVACR industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic math skills and ability to handle cash and operate a point-of-sale system
As a valued member of our team, you will enjoy:
- A competitive wage and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Discounts on products and services
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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