Technical Services Specialist
5 days ago
This role is responsible for configuring and installing computers and printers, assisting with IT asset procurement and inventory management, special event setup and tear down, and other projects as assigned. This is an excellent entry-level opportunity for someone with a strong understanding of computers and interest in enterprise information technology.
Key Responsibilities- Configure laptops according to established procedures, including imaging standard builds, baseline software installation, and final testing.
- Log and update requests in tracking systems.
- Maintain inventory and asset management lifecycle.
- Oversee decommissioning of retired equipment.
- Assist with installation of computer peripherals.
- Manage equipment deployment and relocation as part of onboarding and office moves.
- Coordinate with vendors for repair of laptops, desktops, and printers.
- Manage telephone extensions and handsets.
- Check for proper functioning and coordinate with vendors for repair of AV and conferencing equipment.
- Work with vendors to order standard hardware and monitor inventory.
- Other projects as required.
- Previous experience supporting Mac and PC operating systems and hardware in a professional role.
- Excellent communication and customer service skills.
- Ability to independently identify and prioritize tasks.
- Proven problem-solving skills.
- High degree of accuracy and attention to detail.
- Bachelor's degree or equivalent related experience.
We are an equal-opportunity employer and do not discriminate based on race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression. InterSystems is an E-Verify Employer in the United States.
About InterSystems
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit
-
Technical Support Specialist
3 weeks ago
Cambridge, Massachusetts, United States RELX Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at RELX. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our products and services meet the highest standards of quality.ResponsibilitiesProvide technical...
-
Technical Support Specialist
16 hours ago
Cambridge, Massachusetts, United States K-Tek Resourcing LLC Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at K-Tek Resourcing LLC. As a Technical Support Specialist, you will be responsible for handling complex technical support requests from Enterprise Travel customers. Your primary goal will be to provide timely and effective solutions to customer...
-
Desktop Support Specialist
4 weeks ago
Cambridge, Massachusetts, United States GTN Technical Staffing Full timeJob OpportunityWe are seeking a skilled Desktop Support Specialist to provide technical assistance with computer hardware and software.Key Responsibilities:Provide technical support via phone, in person, or electronicallyRecommend hardware and software improvements to enhance system performanceTrack customer issues and resolutions for effective...
-
Technical Support Specialist
2 weeks ago
Cambridge, Massachusetts, United States Elsevier Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key ResponsibilitiesMonitor and troubleshoot operating issues, including failures and service-level degradation.Resolve...
-
Technical Support Specialist
4 weeks ago
Cambridge, Massachusetts, United States Elsevier Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key ResponsibilitiesMonitor, support, and troubleshoot operating issues, including failures and service-level...
-
Cloud Technical Specialist
19 hours ago
Cambridge, Massachusetts, United States InterSystems Full timeCloud Technical SpecialistAs a Cloud Technical Specialist on the Cloud team at InterSystems, you will play a crucial role in the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health. Your expertise in application knowledge will be essential in providing functional and...
-
Technical Support Specialist
3 days ago
Cambridge, Massachusetts, United States KBR Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KBR. As a key member of our Mission IT Support (MITS) Services program, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Design, develop, implement, maintain, and configure software...
-
Technical Support Specialist
3 weeks ago
Cambridge, Massachusetts, United States KBR Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KBR. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Design, develop, implement, maintain, and configure software for...
-
Wafer Fabrication Specialist
4 weeks ago
Cambridge, Massachusetts, United States GCR Technical Staffing Full timeJob SummaryWe are seeking a skilled Wafer Fabrication Specialist to join our team at GCR Technical Staffing. As a key member of our production team, you will be responsible for performing standard wafer fabrication operations, including photolithography, electroplating, and chemical analysis.Key ResponsibilitiesPerform wafer fabrication operations, such as...
-
Technical Content Specialist
3 weeks ago
Cambridge, Massachusetts, United States GCR Professional Services Full timeJob DescriptionWe are seeking an experienced technical writer to join our team at GCR Professional Services.Key Responsibilities:Develop requirements-based policy and process documentation for various stakeholder groups.Collaborate with senior management to ensure documentation meets business needs.Utilize strong writing and analytical skills to create clear...
-
Technical Writer
3 days ago
Cambridge, Massachusetts, United States GCR Professional Services Full timeJob DescriptionWe are seeking an experienced Technical Writer to join our team at GCR Professional Services. The ideal candidate will have a strong background in developing requirements-based policy and process documentation to be utilized by different stakeholder groups across a medium-sized organization.Key ResponsibilitiesInterfacing and engaging with...
-
Technical Sales Specialist
2 weeks ago
Cambridge, Massachusetts, United States ThermoFisher Scientific Full timeAbout Thermo Fisher ScientificWe are a leading global biotechnology company that enables our customers to make the world healthier, cleaner, and safer. Our mission is to accelerate research, solve complex scientific challenges, and support patients in need.Job DescriptionWe are seeking a highly motivated and experienced Technical Sales Specialist to join our...
-
Cloud Technical Specialist
2 days ago
Cambridge, Massachusetts, United States InterSystems Full timeAs a Cloud Technical Specialist on the InterSystems Cloud team, you will play a critical role in ensuring the timely and successful support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health. Your expertise in application knowledge will be essential in providing functional and technical support in...
-
Senior Technical Operations Specialist
17 hours ago
Cambridge, Massachusetts, United States PSG Global Solutions Careers Full timeJob Summary:We are seeking a highly skilled Technical Operations Specialist to provide end-to-end technical support and special event support for our Executives and their direct support staff. The ideal candidate will have a strong working knowledge of Microsoft Windows 10, Apple MacOS, and Cisco Network Adaptive Security Appliances. Additionally, they will...
-
Technical Support Specialist
3 days ago
Cambridge, Massachusetts, United States KBR Full timeJob Summary:KBR is seeking a Technical Support Specialist to support the Volpe Center's Mission IT Support (MITS) Services program. The successful candidate will demonstrate experience in analyzing user needs and developing functional and non-functional requirements for web-based applications for the US Department of Transportation (DOT).Key...
-
Technical Services Coordinator
1 month ago
Cambridge, Massachusetts, United States InterSystems Full timeJob SummaryThis is an exciting opportunity to join InterSystems as a Technical Services Assistant. As a key member of our team, you will be responsible for providing technical support and services to our organization.Key ResponsibilitiesConfigure and Install Computers and Printers: Ensure that all computers and printers are properly configured and installed...
-
Cloud Technical Specialist
4 weeks ago
Cambridge, Massachusetts, United States InterSystems Full timeJob Title: Applications Technical SpecialistAs a key member of the Cloud team at InterSystems, you will play a vital role in ensuring the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health.Responsibilities:Execute day-to-day operations of industry leading healthcare...
-
Technical Services Coordinator
1 month ago
Cambridge, Massachusetts, United States InterSystems Full timeTechnical Services AssistantThis role is responsible for ensuring the smooth operation of our computer systems and equipment. The successful candidate will have a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.Key Responsibilities:Configure and install computers and printers, ensuring...
-
Helpdesk Manager
4 days ago
Cambridge, Massachusetts, United States BlackTree Technical Group, Inc. Full timeJob Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to lead our IT support team. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to effectively manage and mentor a team of technical support specialists.Key Responsibilities:Oversee the daily operations of the...
-
AV Equipment Specialist
2 months ago
Cambridge, Massachusetts, United States KVL Audio Visual Services Full timePosition OverviewThe AV Equipment Specialist plays a crucial role in the successful execution of audio-visual projects. This position involves a variety of responsibilities aimed at ensuring seamless operations during events.Key ResponsibilitiesEquipment Setup and Teardown: Responsible for the arrangement, disassembly, and basic functioning of audio-visual...