Help Desk Professional
4 days ago
**Job Description:**
As a Help Desk Professional at The Stewart Organization, you will play a critical role in supporting our customers by answering their questions, resolving their issues, and providing excellent customer service.
**Responsibilities Include:**
- Responding to customer inquiries via phone, email, and other channels
- Dispatching technicians to resolve customer issues
- Entering data and orders into our system
- Meter collections via phone
- Ensuring customer satisfaction through effective issue resolution
**Skills Required:**
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Proficiency in PC applications (Outlook, Excel, Word)
- Ability to navigate computer software quickly and efficiently
- Attention to detail and ability to multitask
**Benefits Package:** We offer a competitive salary range of $45,000 - $65,000 per year, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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