Member Service Representative II
3 days ago
We are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will play a critical role in supporting the growth of deposits, loans, and service ratio.
Key Responsibilities- Identify and meet member product and service needs, promoting a member-focused culture that influences the use of technology.
- Collaborate with departmental partners to provide a seamless experience for members, leveraging creativity, data analysis, and problem-solving skills to resolve member issues.
- Support branch growth and service, demonstrating compliance with credit union standards and policies.
- Provide superior service, engage with lobby members, and communicate effectively with colleagues and partners.
- 3-5 years of professional experience in financial services or equivalent work experience.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Familiarity with PCs and applicable software, with the ability to learn new systems and technologies.
- Competitive compensation and career growth opportunities.
- Nationally recognized 401K with up to 10% company match.
- A multitude of benefits and incentives to support mental and physical health.
- Associate tuition assistance and paid parental leave.
- Opportunities for professional development, leadership training, and coaching.
We value diversity, inclusion, and belonging, and strive to create a culture where everyone feels valued and respected. Our mission is to serve our members, associates, and communities through support, empowerment, and meaningful relationships.
We are committed to providing a healthy work-life balance, and offer a range of benefits and incentives to support our associates' well-being.
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Member Service Representative II
1 week ago
Mechanicsburg, Pennsylvania, United States Members 1st Full timeJob SummaryWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will be responsible for providing exceptional service to our members, supporting branch growth and service, and ensuring compliance with credit union policies and procedures.Key...
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Member Service Representative II
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Mechanicsburg, Pennsylvania, United States Members 1st Full timeAbout the RoleWe are seeking a highly skilled and motivated Member Service Representative II to join our team at Members 1st. As a key member of our branch operations team, you will play a critical role in supporting the growth of deposits, loans, and service ratio. Your primary responsibility will be to identify member product and service needs, provide...
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Member Service Representative II
4 weeks ago
Mechanicsburg, Pennsylvania, United States Members 1st Full timeJob SummaryWe are seeking a highly skilled Member Service Representative II to support all aspects of branch operations, assist with growth of deposits, loans and service ratio. This role is responsible for meeting and exceeding member expectations by identifying members' product and service needs, supporting a member-focused culture that influences the use...
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