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Sales Representative

2 months ago

Torrance, California, United States Alex and Ani Full time

Retail - Sales Associate

As a vital member of our retail team, you will be the first point of contact for customers, ensuring they receive exceptional service as they enter our store. Your role will involve understanding customer needs and effectively promoting our products while maintaining a high standard of service.

Key Responsibilities:

  • Embody the ALEX AND ANI ethos of positivity and energy.
  • Stay informed about our latest collections and core product lines to provide knowledgeable assistance to customers.
  • Handle cash transactions accurately and manage the cash register.
  • Promote current sales and special offers to enhance customer experience.
  • Deliver outstanding customer service by addressing inquiries and facilitating exchanges.
  • Relay customer feedback and market trends to the management team for continuous improvement.
  • Maintain a clean, organized, and visually appealing store environment.
  • Support visual merchandising efforts and ensure stock levels are maintained.
  • Adhere to company policies and procedures to ensure operational compliance.
  • Assist management in safeguarding company assets and minimizing loss.

Travel Requirements:

This position may involve limited travel, approximately 0-25%.

Qualifications:

  • Previous experience in retail sales.
  • Strong communication and time-management abilities.
  • Positive demeanor with a focus on customer satisfaction in a dynamic setting.
  • Ability to lift up to 40 pounds.
  • Proficient in reading, writing, and performing basic arithmetic.
  • Capability to stand and walk for extended periods.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.

This job description outlines the primary duties and responsibilities of the position but is not exhaustive. Responsibilities may evolve as business needs change.

Additional Information:

Job Family: Retail

Pay Type: Hourly