Inbound and Outbound Customer Care Agent

2 weeks ago


Dallas, Texas, United States Mass Markets Full time

Full-Time Customer Service Specialist
We are seeking dedicated individuals to join our team as full-time customer service specialists. In this role, you will be responsible for assisting with both inbound and outbound customer interactions, ensuring a high level of satisfaction for our diverse clientele.

Key Responsibilities:
1. Identify and address customer needs effectively.
2. Conduct thorough research to provide accurate information.
3. Support sales initiatives through exceptional service.

Qualifications:
1. Strong communication skills.
2. Ability to work in a fast-paced environment.
3. Experience in customer service or related fields is preferred.

Join us at Mass Markets, where your skills will contribute to enhancing customer experiences and driving success.



  • Dallas, Texas, United States Mass Markets Full time

    Customer Service Agent OpportunitiesWe are seeking dedicated Customer Service Agents to assist with both inbound and outbound service and sales initiatives for a diverse range of clients.In this position, you will:Manage incoming customer inquiries with professionalism and efficiency.Engage in outbound calls to support sales efforts and enhance customer...


  • Dallas, Texas, United States Western Alliance Bank Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Western Alliance Bank. As a Customer Service Representative, you will be responsible for handling customer inquiries about our mortgage products, providing exceptional customer service, and meeting production goals in a deadline-driven environment.Key...


  • Dallas, Texas, United States Mass Markets Full time

    Bilingual Customer Service RepresentativeJoin our team at Mass Markets as a Bilingual Customer Service Representative dedicated to assisting both commercial and public sector clients.Key Responsibilities:Provide exceptional support for inbound inquiries across a diverse range of clients.Engage with customers in both English and another language to ensure...


  • Dallas, Texas, United States Amalia Briano - State Farm Agent Full time

    Job OverviewBenefits:Paid time offAre you a personable individual with a focus on customer satisfaction? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the ideal fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild...


  • Dallas, Texas, United States Mass Markets Full time

    Position OverviewJoin our team as a Bilingual Customer Service Representative dedicated to providing exceptional support for both commercial and public sector clients.Key ResponsibilitiesAssist in managing inbound inquiries from a diverse range of clients.Deliver high-quality customer service to enhance client satisfaction.Utilize your bilingual skills to...


  • Dallas, Texas, United States Amalia Briano - State Farm Agent Full time

    Job OverviewBenefits:Paid time offPosition SummaryAre you a personable individual with a passion for customer service? Do you thrive in public-facing roles? If so, a position with a State Farm independent contractor agent could be the ideal fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key...

  • Customer Care Agent

    2 weeks ago


    Dallas, Texas, United States Mass Markets Full time

    Position OverviewAs a Bilingual Customer Service Representative, you will play a crucial role in providing exceptional support to both commercial and public sector clients. Your responsibilities will include:Inbound Customer Service: Assist customers with inquiries and provide solutions in a timely manner.Help Desk Support: Address technical issues and guide...


  • Dallas, Texas, United States Prism Health North Texas Full time

    Job OverviewCore ValuesThe culture at Prism Health North Texas is grounded in our shared Core Values. Our decisions regarding hiring, promotions, and performance evaluations are influenced by these values and behaviors, making it essential for you to align with them:We are solution-oriented. Our founders discovered solutions even during the AIDS crisis of...


  • Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time

    Job OverviewPosition SummaryA dedicated professional is sought for a role with a State Farm Insurance Agent. The focus will be on building customer relationships within the community to promote various State Farm offerings, including auto, home, and life insurance products.Key ResponsibilitiesIdentify and generate potential leadsCoordinate and schedule...


  • Dallas, Texas, United States Ripple Logics Full time

    Customer Support RoleRipple Logics is seeking a skilled Customer Support Agent to provide exceptional support to our agents using our software for their clients.Key Responsibilities:Agent Success and SupportResolve user queries and provide solutions to ensure a seamless experience for our agents.Guide users through features and functionalities of proprietary...


  • Dallas, Texas, United States PSG Global Solutions Careers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PSG Global Solutions Careers. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesHandling inbound and outbound customer care calls with...


  • Dallas, Texas, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Call Center Representative to join our team at Randstad. As a Call Center Representative, you will play a critical role in supporting our Home Mortgage Consultants by handling high call volumes and managing leads for customers interested in refinancing or purchasing a home.Key...


  • Dallas, Texas, United States Alex Prado - State Farm Agent Full time

    Position OverviewAre you a personable and service-oriented individual? If you thrive in a public-facing role and enjoy assisting others, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm's insurance and financial service offerings.Key ResponsibilitiesBuild and maintain...


  • Dallas, Texas, United States Curate Corp Voice Full time

    Job OverviewCurate Corp Voice is looking for a committed and customer-focused Call Center Representative to enhance our team. The successful candidate will manage both incoming and outgoing communications, address client inquiries, resolve challenges, and deliver outstanding service to our customers.Key ResponsibilitiesHandling Inbound Communications: Manage...


  • Dallas, Texas, United States Amalia Briano - State Farm Agent Full time

    Position OverviewAre you a personable and service-oriented individual? If you thrive in a public-facing role and enjoy assisting clients, consider a position with Amalia Briano - State Farm Agent. Our agency focuses exclusively on marketing State Farm's insurance and financial service offerings.Key ResponsibilitiesDemonstrate a strong work ethic and a...


  • Dallas, Texas, United States Atlanta Bonded Warehouse Corporation Full time

    Job OverviewAs an Outbound Shipment Accuracy Specialist, you will play a crucial role in ensuring the precision of all outgoing shipments. This position is essential for maintaining high standards of customer satisfaction and operational efficiency.Key ResponsibilitiesShipment Verification: Ensure the accuracy of all outbound shipments, including item...


  • Dallas, Texas, United States Molina Healthcare Full time

    About the RoleMolina Healthcare is seeking a highly skilled and compassionate Customer Experience Representative to join our team in Dallas, Texas.Key Responsibilities:Supports inbound and outbound phone calls from members and providers on routine and simple issues.Conducts member satisfaction assessment services and other member surveys as...


  • Dallas, Texas, United States Mass Markets Full time

    Position OverviewAs a Bilingual Customer Service Representative, you will play a crucial role in delivering exceptional support to both commercial and public sector clients. Your primary responsibilities will include:Inbound Customer Support: Addressing inquiries and providing assistance to customers in a professional manner.Help Desk Operations: Assisting...


  • Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time

    Job OverviewPosition Summary:A State Farm Insurance Agent is looking for a proactive and career-focused individual to become a vital part of their organization. As a member of the team for Carlos Luevano - State Farm Agent, you will foster and cultivate customer relationships within the community to advocate for State Farm offerings, including auto, home,...


  • Dallas, Texas, United States Highway Full time

    About Highway:We are a leading freight tech provider in North America, serving the largest freight brokers in the industry. Our mission is to protect our customers' networks, prevent fraud, and increase transparency. We prioritize serving and protecting our customers, and we're proud of our customer referrals and testimonials.**Job Summary**We're seeking an...