Front Desk Representative

2 days ago


San Rafael, California, United States Aimbridge Hospitality Full time
Job Overview

Aimbridge Hospitality is seeking a talented Front Desk Agent to join our team at the AC Hotel San Rafael. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Salary: $16.00-$21.52 per hour

Responsibilities:

  • Greet and welcome guests, providing warm and friendly service throughout their stay
  • Process room reservations, handle requests, and respond to guest inquiries
  • Maintain accurate records, process transactions, and manage cash handling
  • Collaborate with colleagues to ensure efficient hotel operations and excellent customer service
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Experience in a hotel or related industry an asset
  • Excellent communication, problem-solving, and time management skills
  • Demonstrated ability to work effectively in a fast-paced environment and provide top-notch customer service


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