Retail Operations Leader
2 weeks ago
Benefits:
401(k)
401(k) matching
Performance-based bonuses
Company gatherings
Competitive compensation
Dental coverage
Employee discounts
Complimentary meals & snacks
Uniforms provided
Health insurance
Career advancement opportunities
Paid time off
Parental leave
Profit sharing
Relocation assistance
Signing bonuses
Training & development programs
Vision coverage
Wellness initiatives
At Sojourn J-Town, our Store Managers take full responsibility for their locations, embodying pride in their leadership role.
They manage daily operations, setting growth objectives and crafting strategies to achieve them.
This individual is accountable for building and guiding their team towards success. The primary objective for a Store Manager is to foster a positive and professional atmosphere, ensuring that exceptional customer service is delivered consistently, while maintaining the highest standards of product quality.
Sojourn J-Town values a balanced work-life environment, a clean and family-friendly setting, and the chance to grow within our organization. We provide competitive pay, quarterly bonus opportunities, paid vacation, and comprehensive health, dental, and vision insurance.
Why consider a career with Sojourn J-Town?
Enjoy a fun, clean (no grills or fryers), family-oriented workplace
Receive guidance from respectful, qualified leaders
Benefit from flexible scheduling with fewer hours than typical restaurants, allowing for a fulfilling life outside of work
Closed on major holidays, including Thanksgiving and Christmas
Competitive salary with potential for quarterly bonuses
Paid vacation that increases with tenure
Excellent health, dental, and vision insurance options + 401(k) plans
As we expand our locations, there will be ample opportunities for career growth within the company.
Job Requirements:
Must possess 3-5 years of demonstrated management experience in the food service sector or a leadership role in a related field.
Mentor and develop assistant managers to prepare them for advancement opportunities.
Ensure effective communication within the store, including timely responses to inquiries.
Exhibit a "customer-first" mindset by training and holding the team accountable for delivering outstanding service.
Lead with integrity, honesty, and knowledge that supports the culture, values, and mission of Sojourn J-Town.
Oversee staffing levels, including interviewing, hiring, onboarding, and training.
Adhere to and reinforce company policies and procedures.
This is a highly "hands-on" role, requiring the ability to work all shifts and engage directly with guests and staff.
Good news:
This is not a desk job.
Must be friendly, enthusiastic, and energetic.
Lead by example and maintain high operational standards in a fast-paced environment.
Support team growth through continuous coaching and feedback.
Reliable transportation to and from work is required.
Must be available for full-time work, including evenings, weekends, and some holidays.
A high school diploma or equivalent is required.
Solid employment history with positive references.
Physical Requirements:
Constant standing and walking.
Occasional lifting, pushing, or carrying up to 55 pounds safely.
Occasional climbing of ladders, stairs, ramps, etc.
Frequent use of computers and point-of-sale systems.
Regular flexing or rotation of the wrist and spine.
Constant reaching and performing precise tasks around the service area.
Frequent communication and idea exchange through spoken word.
Ability to maintain clarity of vision at various distances.
Willingness to work outdoors in different weather conditions.
Sojourn J-Town is an equal opportunity employer.
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