Mass Markets Support Professional

About the Job: We are seeking a skilled Customer Service Representative to join our team at Mass Markets. In this role, you will be responsible for providing top-notch customer service and support. You will handle incoming calls, respond to emails, and resolve customer complaints in a timely and professional manner.Responsibilities:Answer customer inquiries...

Job Summary: We are looking for a highly skilled Customer Service Agent to join our team at Mass Markets. As a key member of our support team, you will be responsible for providing excellent customer service and resolving customer issues in a timely and professional manner.Key Performance Indicators (KPIs):First Call Resolution (FCR) rateCustomer...

Job SummaryMass Markets is hiring a Customer Service Representative to work in our Wichita office. This role involves providing exceptional customer service to our clients, ensuring their needs are met promptly and professionally.ResponsibilitiesHandle incoming and outgoing calls from customers in a timely and courteous manner.Ensure first call resolution by...

About the JobWe're hiring a Mass Markets Contact Specialist to provide top-notch customer support. This role involves handling phone calls, emails, and chats while ensuring timely and professional resolutions.Key Tasks:Research customer information to resolve issues efficiently.Document and process customer claims accurately.Collaborate with internal teams...

Are you looking for a challenging and rewarding career opportunity in customer service? We are seeking a highly motivated and skilled Support Associate to join our team at Mass Markets in Wichita.Responsibilities:Handle incoming customer inquiries and resolve issues in a timely and professional manner.Provide product and service information to customers...

Job Description: As an Incoming Contact Specialist at Mass Markets, you will handle incoming customer calls, respond to emails, and provide resolution to customer inquiries. You will also research and resolve customer complaints, and collaborate with internal teams to ensure seamless customer experiences.Responsibilities:Provide exceptional customer service...

About Mass MarketsWe strive to deliver unparalleled customer experiences through our exceptional support team.Job SummaryThis role requires a skilled professional to provide top-notch customer service and support.Key ResponsibilitiesDeliver prompt and effective solutions to customer inquiries.Maintain accurate records of customer interactions and...

About the RoleWe are a rapidly growing company, Mass Markets, and we're looking for a dedicated Multilingual Support Professional to join our team. As a Multilingual Support Professional, you will be responsible for providing exceptional support to our clients through multiple communication channels.Key Accountabilities:Deliver excellent customer service...

Overview of the RoleWe're looking for a skilled Customer Service Representative to join our team at Mass Markets. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our clients.">ResponsibilitiesThe successful candidate will be responsible for:Providing timely and effective support to customers via phone,...

**About Mass Markets**We are currently seeking a highly skilled Customer Support Specialist to join our team at Mass Markets. This role offers an estimated salary of $45,000 - $60,000 per year.In this position, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal is to ensure first call resolution...

Mass Markets is hiring a Telecom Support Specialist to handle inbound and outbound contacts in a courteous, timely, and professional manner. This role involves listening to customers, understanding their needs, and resolving customer issues using systems and technology to complete account management tasks. Documenting and processing customer claims in...

Job Summary: We're seeking an Inbound Call Handler to join our team at Mass Markets. As a key member of our customer service team, you'll provide top-notch support to our customers via phone and email.About Us: Mass Markets is a leading provider of innovative solutions. Our team is dedicated to delivering exceptional customer...

Role OverviewThis role involves providing top-notch customer service to our clients. The successful candidate will be responsible for handling a high volume of calls and ensuring that all customer inquiries are resolved efficiently.Estimated Salary$52,000 - $70,000 per year, depending on experience.Key ResponsibilitiesRespond to customer inquiries in a...

About This OpportunityWe are seeking an experienced customer service professional to join our team at Mass Markets. As a key member of our support team, you will play a crucial role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerResearch and resolve...

Job SummaryThis is a fantastic opportunity for a motivated and customer-focused individual to join our team at Mass Markets. As a customer service representative, you will be responsible for providing exceptional service to our customers through various communication channels.ResponsibilitiesDeliver prompt and courteous responses to customer inquiriesUse...

About Mass Markets"At Mass Markets, we offer a competitive salary range of $45,000 - $55,000 per year.">Your Role and Responsibilities"You will handle inbound and outbound contacts in a courteous, timely, and professional manner. This includes listening to customers, understanding their needs, and resolving customer issues efficiently.">The Ideal...

Job OverviewAs a Customer Support Specialist at Mass Markets, you'll be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution through effective problem-solving and call handling skills.

About the Role: We are seeking an experienced Customer Service Agent to join our team at Mass Markets. As a key member of our support team, you will be responsible for providing excellent customer service and resolving customer issues in a timely and professional manner.Responsibilities:Provide exceptional customer service via phone, email, or chatEscalate...

Are you passionate about delivering exceptional customer experiences? We are seeking a highly motivated and skilled Customer Service Liaison to join our team at Mass Markets in Wichita. In this role, you will be the primary point of contact for customers, providing timely and professional support through various communication channels.Key...

Job Summary">Mass Markets is seeking a Professional Problem Solver to join our customer-facing team. As a key member of our team, you'll be responsible for resolving customer complaints and issues in a timely and professional manner.">Key Responsibilities">">Analyze customer complaints and identify root causes.">Develop and implement effective solutions to...