Client Support Liaison

2 days ago


Wichita, Kansas, United States Mass Markets Full time
Overview of the Role

We're looking for a skilled Customer Service Representative to join our team at Mass Markets. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our clients.

">Responsibilities

The successful candidate will be responsible for:

  • Providing timely and effective support to customers via phone, email, and chat
  • Resolving issues and concerns in a professional and courteous manner
  • Collaborating with internal teams to ensure seamless service delivery
  • Maintaining accurate records and documentation

This role requires strong communication skills, attention to detail, and the ability to work under pressure.

">Requirements

To succeed in this position, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Proven problem-solving and analytical skills
  • Able to work effectively in a fast-paced environment

Candidates with prior customer service experience are strongly preferred.

">Why Choose Mass Markets?

As a leading organization in our industry, we offer a range of benefits and opportunities that set us apart from other employers. These include:

  • A competitive salary and comprehensive benefits package
  • Ongoing training and development programs
  • A supportive and inclusive work environment
  • Opportunities for career advancement and professional growth

Discover why Mass Markets is the ideal employer for you.


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