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Medical Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Christus Health. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and support to our patients and visitors.
Key Responsibilities- Greets patients and visitors in a prompt, courteous, and helpful manner, ensuring a positive first impression of our facility.
- Verifies and updates patient information in the medical record, ensuring accuracy and completeness.
- Assists patients with completing necessary forms and provides information on our services and policies.
- Notifies clinical staff when patients are ready for their appointments, ensuring a smooth and efficient workflow.
- Processes payments and prepares cash for deposits, maintaining accurate records and adhering to company procedures.
- Refers patients to financial counselors for clarification or discussion of account and/or payment terms, within the guidelines of our collections policy.
- Maintains and follows office scheduling policies, ensuring timely and effective scheduling of patient appointments.
- Answers telephone calls, screens messages, and provides information to patients and visitors, demonstrating excellent communication skills.
- Types correspondence as directed, maintaining accurate and professional records.
- Screens visitors and responds to routine requests for information, ensuring a secure and confidential environment.
- Maintains work area and lobby in a neat and orderly manner, adhering to our high standards of cleanliness and organization.
- Attends meetings as required, participating in discussions and contributing to the development of our team.
- Fulfills all responsibilities in a manner that is consistent with the Christus Health Mission and Code of Ethics, upholding our values of compassion, respect, and excellence.
- High school diploma or equivalent required; knowledge of medical terminology desirable.
- Excellent interpersonal skills and ability to communicate effectively with patients, visitors, and staff.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Proficiency in computer software and hardware, including word processing and medical records documentation.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- One year of work experience in a medical office setting preferred.
This is a full-time position, requiring a commitment to providing exceptional patient care and support to our patients and visitors. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.