Field Service Technician
4 days ago
The Field Service Technician serves as the primary customer contact for technical and service-related issues on a wide range of industrial equipment. This role requires strong electronics and mechanical skills, as well as the ability to diagnose and troubleshoot complex problems.
Key Responsibilities- Install, troubleshoot, and repair industrial equipment, including printing and packaging machines, cash recycling products, and robotics.
- Schedule and perform regular predictive/preventive maintenance inspections on equipment.
- Provide technical support to customers on operational or maintenance aspects of system equipment.
- Act as a liaison between the customer and other departments/functions of the company.
- May need to provide on-call level of service for emergency customer assistance.
- High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training.
- 1+ years related industry/equipment experience, or equivalent combination of education and experience.
- Strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills.
This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%. The work environment is a controlled office, retail, and manufacturing environment with acceptable noise levels and paper dust prevalent.
Equal Opportunity EmployerBell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability, and performance without regard to race, color, religion, gender identity, sex, sexual orientation, age, national origin, or any other characteristic protected by federal, state, or local law.
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