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Technical Support Administrator
2 months ago
We are seeking a dedicated Technical Administrator to provide essential clerical and administrative support within our organization. This role is crucial in ensuring smooth operations and effective communication across departments.
Key Responsibilities- Administrative Support: Execute general clerical tasks and administrative duties following established protocols and routines.
- Data Management: Conduct data entry, extraction, analysis, and development to support departmental functions.
- Communication: Maintain robust working relationships through articulate and confident communication.
- Software Proficiency: Utilize various software applications effectively, with a preference for experience in Computerized Maintenance Management Systems (CMMS).
- Compliance and Audit: Demonstrate proven experience in audit and compliance within a technical facilities management context.
- Attention to Detail: Exhibit great accuracy and a commitment to continuous improvement and service excellence.
- Proactive Approach: Show capability in both proactive and reactive situations.
- IT Skills: Possess strong IT skills, including proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Health and Safety Knowledge: Have a basic understanding of Health and Safety at Work regulations.
- Reliability: Maintain punctuality and reliability with a proven attendance record.
- Documentation: Update and manage documentation and records across various IT systems to ensure compliance with internal policies and external regulations.
- Job Monitoring: Review technical jobs logged in the CMMS system and monitor progress against schedules, reporting any non-compliance.
- Work Order Management: Ensure work orders are accurately completed and entered into the CMMS system.
- Reporting: Prepare schedules, reports, and presentations, including weekly metrics and status updates.
- Meeting Coordination: Organize and participate in conferences and meetings as directed.
- Training Management: Ensure departmental logs are current and training requirements are communicated to relevant managers.
- Data Collection: Gather information for contractual reports, taking ownership of data collection.
- Document Production: Generate contractual documents and export inspection reports.
- Health and Safety Compliance: Adhere to health, safety, and environmental policies.
- Additional Duties: Perform other responsibilities as assigned.
