Housekeeping Assistant

2 days ago


Cincinnati, Ohio, United States Ennismore Full time

About the Role

We are seeking a highly motivated and detail-oriented Houseperson to join our Housekeeping team. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of our public areas, ensuring a welcoming and comfortable environment for our guests.

Key Responsibilities

  • Clean and prepare public areas, including floors, elevators, and service areas, to the highest standard.

  • Remove soiled linen, terry, and trash from housekeeping carts and take to appropriate locations.

  • Maintain all carpets through extraction and spotting methods.

  • Protect furniture from wear and tear through preventative maintenance.

  • Deep clean guest rooms, including carpet, chairs, and bathroom areas.

  • Clean all public areas, including stairwells and service areas, while maintaining safety and security.

  • Aid housekeepers as needed with removal of rollways and stripping of rooms.

  • Report any missing or found items, damages, and maintenance issues.

  • Respond to guest requests and questions.

  • Report guest issues and complaints to the Executive Housekeeper or Housekeeping Supervisor.

  • Stock linen closets with supplies.

Requirements

  • Knowledge of carpet care, tile care, and buffing machines is a plus.

  • Able to work a flexible schedule, as times needed vary based on occupancy.

  • Must pass a background check.

  • Must be able to lift up to 50 lbs and climb stairs numerous times daily.

  • Must be able to understand and follow verbal and written instructions and communicate both verbally and in writing.

  • Must be able to bend down and get on and off the floor numerous times per day.

  • High School Diploma or GED is required.

  • Experience is a plus, but not required.

About Us

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.



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