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Client Engagement Specialist
2 months ago
Advantages:
401(k) matching
Performance-based bonuses
Career advancement opportunities
Paid leave
Professional training and development
POSITION OVERVIEW:
As a Client Engagement Specialist at Brandenhaines, you will create outstanding client interactions that contribute to the success of our thriving insurance agency.
Your meticulous attention to detail, strong customer service abilities, and genuine desire to assist others make you an excellent candidate.You will grow your career by addressing client inquiries, collaborating with fellow team members, and proactively meeting the needs of the community you serve.
We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in our team members.
We foresee opportunities for internal advancement for those who are particularly motivated and sales-oriented.KEY RESPONSIBILITIES:
Build and maintain customer relationships while following up as necessary.
Deliver prompt, accurate, and friendly service, which may include addressing questions about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
Utilize a customer-focused, needs-based assessment approach to inform clients about available insurance solutions.
Employ exceptional communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
Commitment to exceptional customer service
Able to relate effectively to clients, respond to their inquiries, and anticipate their requirements.
Strong communication skills to assist clients and collaborate with other team members
Proactive in identifying and resolving issues
Must possess or be willing to obtain necessary licensing for Property, Casualty, Life, and Health Insurance.
Ability to thrive in a dynamic work environment
BENEFITS:
Base salary plus commission/bonus
Potential for growth and advancement within the organization
Paid time off (including vacation and personal/sick days)
401K Matching
Valuable experience for career development
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