Enterprise System Implementation Manager

3 days ago


Anchorage, Alaska, United States Computer Task Group, Inc Full time

We are seeking an experienced Enterprise System Implementation Manager to lead the implementation of our ServiceNow system in Anchorage, AK. The successful candidate will have a strong background in program management and experience with large-scale system implementations.

About the Role

This is a 12-month contract position that requires the ability to work independently and as part of a team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to engage effectively with senior stakeholders and technical teams.

The Enterprise System Implementation Manager will be responsible for overseeing the end-to-end program, ensuring alignment with business goals and timelines. This includes coordinating and integrating various project streams, managing vendor relationships, and developing mitigation strategies to ensure the program stays on track.

Key Responsibilities
  • Program Leadership: Oversee and manage the implementation of ServiceNow, ensuring alignment with business objectives and timelines.
  • Vendor Management: Collaborate with third-party vendors to ensure deliverables meet project scope, quality standards, and timelines.
  • Risk Management: Identify potential risks across project streams and develop mitigation strategies to ensure the program stays on track.
  • Change Management: Lead the transition process for the new ServiceNow system, ensuring that end users and key stakeholders are properly trained and supported.
  • Project Reporting: Provide regular status updates, including program health, timelines, and risks, to senior leadership and key stakeholders.
Requirements
  • Minimum of 7-10 years of program management experience, with a focus on large-scale system implementations.
  • Strong knowledge of ServiceNow implementation processes and best practices.
  • Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders and technical teams.
  • PMP, PRINCE2, or similar project management certification is highly desirable.
Compensation

The estimated salary for this position is $120,000 - $150,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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