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Patient Services Coordinator
2 months ago
We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Twin Cities Orthopedics. As a key member of our clinic staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Greet patients in a professional and courteous manner, obtaining demographic and billing information as needed.
- Photocopy patients' insurance cards, obtain signatures, and perform registration protocol to ensure accurate and timely billing procedures.
- Answer phones in a timely manner, scheduling appointments and reviewing provider schedules to ensure efficient workflow.
- Participate in patient-centered healthcare, demonstrating a commitment to quality and excellence in all interactions.
- Perform other duties as assigned, including maintaining confidentiality and adhering to HIPAA guidelines.
- High School diploma or equivalent required.
- Proficient in Microsoft Word, Outlook, and Excel.
- Customer service experience required; administrative or medical office experience preferred.
- Ability to work independently with minimal supervision, prioritizing workload and meeting deadlines.
- Excellent communication and interpersonal skills, with a focus on providing exceptional patient care.
Twin Cities Orthopedics is a leading provider of orthopedic care, dedicated to delivering exceptional patient experiences and outcomes. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
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