Sales and Customer Experience Coordinator

3 days ago


Fort Worth, Texas, United States One Hour Air Conditioning and Heating Full time
Job Summary
Sales and Customer Experience Coordinator at One Hour Air Conditioning and Heating. We are seeking a motivated and skilled Sales Lead Coordinator to join our team in a dynamic environment where you will be responsible for generating sales leads, providing exceptional customer service, and working closely with sales teams to maximize performance.

We offer a competitive $45,000 - $55,000 per year salary, plus benefits, and opportunities for growth and development. If you have 3-5 years of previous customer service experience, strong negotiation skills, and the ability to communicate clearly in a positive, nurturing manner, we encourage you to apply.

Key Responsibilities:
  • Taking inbound calls from potential and current clients regarding inquiries related to sales products.
  • Educating homeowners on products and service offerings and making recommendations based on their needs.
  • Following up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits or convert proposal into sold work.
  • Assisting customers by responding to emails and walking them through our website.

Requirements:
  • High School Diploma or GED.
  • 3-5 years of previous customer service experience.
  • 1-2 years of previous telephone lead generation experience.


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