Sales and Customer Experience Coordinator
3 days ago
Sales and Customer Experience Coordinator at One Hour Air Conditioning and Heating. We are seeking a motivated and skilled Sales Lead Coordinator to join our team in a dynamic environment where you will be responsible for generating sales leads, providing exceptional customer service, and working closely with sales teams to maximize performance.
We offer a competitive $45,000 - $55,000 per year salary, plus benefits, and opportunities for growth and development. If you have 3-5 years of previous customer service experience, strong negotiation skills, and the ability to communicate clearly in a positive, nurturing manner, we encourage you to apply.
Key Responsibilities:
- Taking inbound calls from potential and current clients regarding inquiries related to sales products.
- Educating homeowners on products and service offerings and making recommendations based on their needs.
- Following up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits or convert proposal into sold work.
- Assisting customers by responding to emails and walking them through our website.
Requirements:
- High School Diploma or GED.
- 3-5 years of previous customer service experience.
- 1-2 years of previous telephone lead generation experience.
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