Customer Service and Sales Support Representative

3 weeks ago


Fort Worth, Texas, United States One Hour Air Conditioning and Heating Full time
About the Role
We are seeking a highly skilled Sales Lead Coordinator to join our team at One Hour Air Conditioning and Heating. As a Sales Lead Coordinator, you will be responsible for generating sales leads, providing exceptional customer service, and working closely with sales teams to maximize performance. This is an exciting opportunity to join a fast-growing company that offers a competitive $52,000 - $62,000 per year salary, plus benefits, and opportunities for growth and development.

The ideal candidate will have 3-5 years of previous customer service experience, strong negotiation skills, and the ability to communicate clearly in a positive, nurturing manner. They will also have computer proficiency to include Microsoft Word and Excel and be able to work under stressful conditions and may be exposed to verbal and/or physical confrontations. If this sounds like you, we encourage you to apply.

Key Responsibilities:
  • Providing exceptional customer service and responding to customer inquiries.
  • Generating sales leads and working closely with sales teams to maximize performance.
  • Following up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits or convert proposal into sold work.

Requirements:
  • High School Diploma or GED.
  • 3-5 years of previous customer service experience.
  • 1-2 years of previous telephone lead generation experience.


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